Privacy Policy

The “Enjoy Macao Ticketing” is a ticketing platform for events organised by the Cultural Affairs Bureau of the Macao Special Administrative Region Government. The ticketing system is developed and operated by Kong Seng Paging Limited. Both the company and the Cultural Affairs Bureau collect and process personal data for the operation of the website. The platform highly values your privacy when using the website and has formulated its Privacy Policy based on the Personal Data Protection Act to safeguard your privacy. The website is committed to ensuring that all personal data you provide is protected under this policy, offering you a secure and reliable online platform.

1. 1. Scope of Application
   This Privacy Policy applies to the “Enjoy Macao Ticketing”.
2. 2. Collection and Processing of Non-Personal Information If you only browse the “Enjoy Macao Ticketing” without using its services, the website will not require you to input any personal data. However, the system may automatically record the following information:
   1. Your internet domain name, IP address, and location;
   2. The version of the browser you are using;
   3. The pages you have visited;
   4. The domain name of other websites that are linked to the “Enjoy Macao Ticketing”.
   These records are used exclusively for website management and statistical purposes. If a hostile attack on the “Enjoy Macao Ticketing” is detected, the website may use the data to trace the visitor. While using the “Enjoy Macao Ticketing”, software may utilize “cookies” technology to record your usage patterns for future optimization and a better user experience. If your browser is set to detect cookies, you may receive a warning message each time cookies are stored.
3. 3. Confidentiality Measures for Processing Personal Data
   All personal data provided through the “Enjoy Macao Ticketing” is strictly protected by a robust security system. Only authorised personnel are allowed to access such personal data.
4. 4. Purpose of Data Collection and Processing
   1. General browsing of the site does not require the provision of any personal data.
   2. By using the services of the “Enjoy Macao Ticketing” or by accessing the website, you agree to be bound by this Privacy Policy and allow the “Enjoy Macao Ticketing” or its partners to use, disclose and transfer the data you provided within a reasonable scope necessary for ticketing operations. Please also note the specific agreements and terms of use related to individual services on this website to understand how your personal data may be shared. The personal data collected by the website is mainly used for:
      1. providing ticketing services;
      2. informing you about latest events and services;
      3. responding to your inquiries or suggestions;
      4. improving and promoting the platform's service quality and scope;
      5. statistical purposes;
      6. surveys or market research for current or future services;
      7. data disclosure.
   3. The “Enjoy Macao Ticketing” will not rent, sell or disclose your personal data to third parties without your authorisation, except as necessary for ticketing operations, and in the following circumstances where the disclosure of your personal information may be required by law:
      1. When it is required by law;
      2. At the request of judicial authorities, criminal police or other competent authorities pursuant to legal procedures;
      3. To protect the property and rights of the “Enjoy Macao Ticketing” and its associated websites;
      4. In emergencies to safeguard the interests or personal safety of users of the “Enjoy Macao Ticketing” or the public.
   4. Any queries, feedback or suggestions (excluding personal data) transmitted or posted through the “Enjoy Macao Ticketing” are considered voluntarily provided in a non-confidential and non-proprietary manner. The “Enjoy Macao Ticketing” reserves the right to reproduce, disclose, transmit, publish or broadcast such data.
   5. For the development and promotion of various services, the “Enjoy Macao Ticketing” may provide data to other legitimate partners.
5. 5. Security and Risks
   The website employs Secure Sockets Layer (SSL) technology to protect the transmission of personal data over the internet, ensuring the highest level of security for online ticket purchases. Additionally, the website uses secure third-party payment platforms to provide online payment functionality, maximizing the protection of your credit card or other electronic payment information. When using these third-party services, you must comply with the terms and privacy policies of the respective service providers. As transmitting personal data over public networks may carry some risks and the personal data may be viewed or used by unauthorised third parties, if you are concerned about these risks, please provide your data using an alternative, non-internet-based method.
6. 6. Rights
   Users have the legal right to access and correct their personal data. To exercise the right of access, users must submit a written request.
7. 7. Revisions to the Privacy Policy
   The “Enjoy Macao Ticketing” reserves the right to revise this Privacy Policy at any time and any updates will include a revised version. If significant changes are made to the use of personal data, the website will provide a notice on prominent pages to inform you of the details of these changes.